Special arbitration option (ombudsman’s office) for SchwörerHaus customers, as SchwörerHaus is a member of the BDF, is the ombudsman’s office of the QDF.
Information on arbitration options for consumers.
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SchwörerHaus KG accepts no responsibility for the relevance, accuracy, integrity or quality of the information supplied. In principle, no liability claims may be made against SchwörerHaus KG in relation to material or non-material losses caused by the use or failure to use the information presented, or through the use of inaccurate or incomplete information, provided SchwörerHaus KG is not proven to have acted with intent or gross negligence. All quotations are given without obligation and are non-binding. SchwörerHaus KG expressly reserves the right to change, supplement or delete parts of the website or the entire website without notice, or else to temporarily or definitively suspend its publication.
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Information on online dispute resolution
The platform provided by the EU for online dispute resolution (so-called ODR platform) is a central point of contact for consumers and traders to settle disputes in connection with online sales contracts and online service contracts between a consumer resident in the EU and a trader established in the EU out of court. The ODR platform can be accessed via the following link:
Special arbitration option (ombudsman’s office) for SchwörerHaus customers, as SchwörerHaus is a member of the BDF, is the ombudsman’s office of the QDF.
Information on arbitration options for consumers.
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